An unexpected illness or injury can disrupt your life in many ways, including your ability to work and earn an income. This is where short-term disability (STD) benefits can provide a crucial financial safety net. These benefits are designed to replace a portion of your income for a limited time while you recover.
Understanding how to access these benefits is vital. This guide will walk you through applying for short-term disability in Toronto, explain common reasons for claim denials, and show you how a disability lawyer can help if your claim is rejected.
How to Apply for Short-Term Disability in Toronto
Short-term disability benefits are typically provided through a group insurance plan from your employer. While policies differ, the application process generally follows a standard set of steps.
Understanding Eligibility
Before you apply, you need to confirm you are eligible. Most STD plans require you to be a full-time employee who has worked for a specific period (often three to six months). The core of eligibility, however, rests on your medical condition. Your policy will have a specific definition of “disability,” which you must meet. Usually, this means you are unable to perform the essential duties of your own occupation due to illness or injury.
The Application Process
Applying for STD benefits involves several key documents that must be completed accurately and submitted on time.
- Employee’s Statement: This is the form you fill out yourself. You will need to provide personal information, details about your job, and a description of your illness or injury and how it prevents you from working. Be as detailed and honest as possible.
- Employer’s Statement: Your employer completes this form. It confirms your employment details, salary, and job duties. It’s a good idea to speak with your HR department to ensure they have the information they need to complete this promptly.
- Attending Physician’s Statement (APS): This is one of the most critical parts of your application. Your doctor must provide a detailed medical report that explains your diagnosis, prognosis, and the specific functional limitations that prevent you from working. Clear, objective medical evidence is essential for a successful claim.
Once all forms are completed, they are submitted to the insurance company for review.
Common Reasons for Short-Term Disability Claim Denials
Receiving a letter stating your disability claim has been denied can be devastating. Understanding why claims are often rejected can help you prepare a stronger application or appeal.
Insufficient Medical Evidence
The most common reason for a denial is that the insurance company believes there isn’t enough objective medical proof to support your claim. This can happen if your doctor’s notes are vague, if you missed appointments, or if the insurer feels the medical information doesn’t clearly show how your condition stops you from performing your job duties.
The Insurer’s Definition of Disability Is Not Met
Every policy has a specific definition of what it means to be “disabled.” Your claim may be denied if the insurance adjuster decides that, based on the evidence, your condition doesn’t prevent you from doing the essential tasks of your job. They may even suggest you can work with modifications, even if your employer cannot accommodate them.
Missed Deadlines or Incomplete Forms
Insurance policies have strict deadlines for submitting your application and any requested follow-up information. Filing late or submitting incomplete forms can lead to an automatic denial. It’s crucial to read all correspondence from the insurer carefully and respond immediately.
The Role of a Lawyer in a Disability Claim Denial
If your short-term disability claim is denied, you have the right to appeal. However, navigating the appeals process alone can be challenging, especially when you are focused on your health. This is where an experienced disability lawyer can make a significant difference.
When you hire a lawyer for your disability claim denial, they become your advocate. At Kotak Law, we handle these cases every day. Our process includes:
- Reviewing Your Denial Letter: We analyze the insurer’s reasons for the denial and identify weaknesses in their position.
- Gathering Stronger Evidence: We work with you and your doctors to obtain more detailed medical reports, test results, and expert opinions to build a powerful case that proves your disability.
- Managing All Communication: We take over all correspondence with the insurance company. You no longer have to deal with adjusters or worry about missing deadlines. We handle the pressure so you can focus on your recovery.
- Fighting for Your Benefits: We will negotiate directly with the insurer and their lawyer. If they refuse to offer a fair resolution, we represent you in court to secure the benefits you are rightfully owed.
Hiring a disability lawyer in Toronto sends a clear message to the insurance company that you are serious about your claim. It levels the playing field and significantly increases your chances of a successful outcome.
Contact Kotak Law for a Free Consultation
Dealing with a disability is hard enough without the added stress of fighting an insurance company. If your short-term disability claim has been denied, you don’t have to face it alone.
The team at Kotak Law has successfully helped thousands of Torontonians fight claim denials and get the financial support they need. We operate on a contingency fee basis, which means you don’t pay any fees unless we win your case. Contact us today for a free consultation to discuss your claim and learn how we can help you move forward.



